Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at shop@latitudprfecta.com.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered.

- If your return is accepted, your refund will be processed in the form of Store Credit. No money refunds.

-It is the customer's responsibility to bear the shipping costs of returned merchandise.

- LatitudPRfecta LLC reserves the right to deny any return if not met with above criteria.

- Shipping Fees from the original order are non-refundable.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), accessories or Sales items.  These items are Final Sale and NON REFUNDABLE, NON EXCHANGEABLE, without distinction.